Quick Answers
Edit the pre-set answers shown when staff tap a tag button. Supports *bold*, • bullets and emojis. Tags are managed in the Tags panel.
PPT / Docs
Upload PDFs and presentations to share with customers. Manage categories, subcategories, and files together in the tree below. Each file gets a permanent shareable link for preview.
Restaurants
Manage regions and restaurants shown in the reservation template page. Drag ⠿ handles to reorder. Switch language tabs to edit translations.
🌐 Import from Website
Enter your website URL. Staffly scans the sitemap, shows you every page it found, then you pick which ones to crawl. The AI reads the selected pages word-for-word and adds everything to your knowledge base.
📚 Knowledge Base
Everything the AI knows — products, prices, policies, extracted PDFs and websites. You can edit directly here and Save, or use Import from Website / Extract to AI in PPT/Docs to add content automatically.
AI Output Format Rules
The system prompt that controls how the AI behaves and formats its responses. Use {{LANG}} for reply language, {{PRODUCT_KB}} where the product catalogue is injected, and {{WATCH_SPEC_FORMAT}} where the watch spec format is injected (edit that separately in Watch Spec Format).
Watch Spec Format
Defines how the AI structures watch specification responses — the section headers, order, and language-specific labels. Injected into the AI Rules via {{WATCH_SPEC_FORMAT}}.
Version History
Every Save automatically snapshots the previous version. The last 100 versions are kept. Click Restore to roll back — the current state will be pushed into history first, so you can always undo a restore.
Welcome & UI Labels
Edit the welcome message and interface labels per language.